Returns & Exchanges Policy
At The Old Singer Shop, we want you to be completely satisfied with your vintage-inspired home decor and sewing collectibles. If your order does not meet your expectations, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for the return to receive a Return Authorization code.
Pack with Care
Securely package the item in its original vintage-style packaging to ensure it remains protected during transit.
Attach Shipping Label
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our workshop inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing